BSB50420

Diploma of Leadership and Management 

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The BSB50420 Diploma of Leadership and Management is a nationally recognised qualification designed for emerging and experienced leaders who manage people, performance, and operational outcomes. This programme strengthens practical leadership capability, communication skills, and the confidence needed to lead teams effectively in dynamic workplace environments.

 

Delivered by the Australian Leadership Skills Centre (RTO 32156), this qualification supports professionals across government, corporate, and community sectors who want to enhance their leadership impact and progress their career.

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Leadership and management skills are essential in every industry. This broad‑ranging and practical qualification equips learners with the skills needed to lead and manage in diverse work environments — large or small, government or business. Key areas of focus include leadership, communication, business planning, teamwork, critical thinking, and emotional intelligence, providing a strong foundation for effective and confident leadership.

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​​Qualification Description

This qualification reflects the role of individuals who apply specialised knowledge and skills, together with experience in leadership and management, across a range of enterprise and industry contexts. Individuals at this level use initiative and judgement to plan and implement a range of leadership and management functions, with accountability for personal and team outcomes within broad parameters.

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Participants will benefit from a holistic and comprehensive learning programme, designed to impart practical skills and knowledge.  Training and assessment is practical, realistic and relevant, and directly applicable to any workplace and industry.  Sessions are supported by learning materials, readings and intensive coaching and mentoring by facilitators, as well as online, email and phone support. 

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What You Will Learn

Learners develop practical capability in:

• Leading and managing teams

• Communicating with influence

• Managing operational plans

• Developing emotional intelligence

• Supporting workplace relationships

• Managing performance and continuous improvement

• Problem‑solving and decision‑making in dynamic environments

 

This qualification builds the confidence and capability needed to lead effectively at a supervisory or mid‑management level.

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Units of Competence

The course covers twelve (12) units of competence, six (6) core units and six (6) elective units.  Units are drawn from the following:

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CORE UNITS (six (6) compulsory units)

BSBCMM511 Communicate with influence

BSBCRT511 Develop critical thinking in others

BSBLDR523 Lead and manage effective workplace relationships

BSBOPS502 Manage business operational plans

BSBPEF502 Develop and use emotional intelligence

BSBTWK502 Manage team effectiveness

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​ELECTIVE UNITS (Choose six (6) elective units from below)

BSBFIN501 Manage budgets and financial plans

BSBLDR522 Manage people performance

BSBPEF501 Manage personal and professional development

BSBOPS502 Manage business risk

BSBSTR503 Develop organisational policy

BSBSUS511 Develop workplace policies and procedures for sustainability

BSBXCM501 Lead communication in the workplace

SIRXOSM007 Manage risk to organisational reputation in an online setting

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All sessions are supported by learning materials, readings and intensive coaching and mentoring by facilitators, as well as online, email and phone support.​​