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BSB50120
Diploma of Business

Job Interview

BSB50120

Diploma of Business

 

The BSB50120 Diploma of Business is a nationally recognised qualification designed for individuals who want to build strong business capability and contribute confidently to organisational operations. This programme supports emerging and experienced professionals who work across business services, administration, operations, or project environments and want to strengthen their skills in communication, planning, problem‑solving, and business improvement.

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Delivered by the Australian Leadership Skills Centre (RTO 32156), this qualification provides a practical and versatile foundation for those seeking to advance their career, broaden their business knowledge, or step into new responsibilities within their organisation.

 

The Diploma of Business will equip you with the knowledge, skills, and understanding you need to make a real impact in the workforce. Finance, critical thinking, business planning, leadership, and digital strategy are some of the essential areas this qualification covers.

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What You Will Learn

Learners develop practical capability in:

  • Business operations and planning

  • Communicating with influence

  • Managing business resources

  • Problem‑solving and decision‑making

  • Workplace sustainability and compliance

  • Project support and coordination

  • Continuous improvement and business effectiveness

 

This qualification equips learners with the skills needed to contribute effectively to business operations across a wide range of industries.

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Qualification Description

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities. Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.

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Units of Competence

To complete the qualification, participants will undertake study twelve (12) units of competence. Five (5) units are core or compulsory units that must be completed by all candidates. Of the seven (7) elective units, two (2) must be chosen from Group A. The other five (5) can be chosen from any group, including Group A.

 

Participants can complete a general qualification (Diploma of Business) or a specialist qualification in a discrete study area (for example, Diploma of Business (Leadership)). To achieve a specialisation, participants need to complete four (4) elective units from a specialisation (Group).

 

The specialisations available through the Australian Leadership Skills Centre are:

  • Diploma of Business (Operations), requiring four (4) elective units from Group A

  • Diploma of Business (Leadership), requiring four (4) elective units from Group B

  • Diploma of Business (Organisational Development), requiring four (4) elective units from Group C

  • Diploma of Business (Business Development), requiring four (4) elective units from Group E

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CORE UNITS (Five (5) compulsory units)

BSBCRT511 Develop critical thinking in others

BSBFIN501 Manage budgets and financial plans

BSBOPS501 Manage business resources

BSBSUS511 Develop workplace policies and procedures for sustainability

BSBXCM501 Lead communication in the workplace

 

ELECTIVE UNITS (Two (2) units must be chosen from Group A; if a specialisation is being chosen, four (4) units must be chosen from the specialisation group).

Group A - Business Operations

BSBFIN601 Manage organisational finances

BSBOPS502 Manage business operational plans

BSBOPS504 Manage business risk

BSBOPS601 Develop and implement business plans

BSBPMG430 Undertake project work

BSBSTR503 Develop organisational policy

BSBSUS601 Lead corporate social responsibility

 

Group B - Leadership

BSBLDR522 Manage people performance

BSBLDR523 Lead and manage effective workplace relations

BSBPEF501 Manage personal and professional development

BSBTWK502 Manage team effectiveness

 

Group C - Organisational Development

BSBCRT611 Apply critical thinking for complex problem solving

BSBLDR601 Lead and manage organisational change

BSBPEF502 Develop and use emotional intelligence

BSBSTR601 Manage innovation and continuous improvement

 

Group E - Business Development

BSBMKG541 Identify and evaluate marketing opportunities

BSBMKG549 Profile and analyse consumer behaviour for international markets

BSBMKG550 Promote products and services to international markets

SIRXMKT006 Develop a social media strategy

Programme Overview

Title: BSB50120 Diploma of Business

Duration: 1-3 years (part-time) 

Description: A guided programme of learning and development for those in business and those wanting to learn business skills.

Accreditation: Level 5 on the Australian Qualifications Framework (AQF).

Who should attend?

This qualification is ideal for individuals who:

  • Are business owners;

  • Are supervisors, leaders, managers;

  • Work in business services, administration, or operational roles

  • Support business functions such as planning, communication, or resource coordination

  • Want to develop stronger business capability and workplace confidence

  • Are preparing for supervisory or team support roles

  • Want to formalise their experience with a nationally recognised qualification

Common roles include Administration Officer, Project Assistant, Business Support Officer, Team Administrator, or emerging Supervisor

Entry Requirements

There are no formal pre-requisites for studying this qualification, but candidates should have the literacy and numeracy skills required to study at a diploma level. In order to successfully complete the qualification we recommend that candidates should either:

  • hold a Certificate IV or Certificate III

  • have relevant vocational practice, without formal qualifications

OR

  • have other educational qualifications and some vocational experience.

Benefits of the Programme

  • Candidates for the Diploma of  Business will benefit from a unique programme especially tailored to maximise benefits and learning for participants. 

  • Participants are provided with practical tools and guides that are directly applicable to real life and can easily be employed after the programme is completed.  

Delivery Options

We offer flexible delivery to support working professionals, including:

  • Coaching

  • Classroom sessions

  • Online learning

  • Distance study

  • Recognition of Prior Learning (RPL)

  • Blended delivery

Learners can progress at a pace and style that suits their professional commitments.

Career Outcomes

Graduates may pursue roles such as:

  • Administration Officer

  • Business Support Officer

  • Project Assistant

  • Team Administrator

  • Customer Service Coordinator

  • Office Manager (with experience)

  • Operations Support Officer

 

This qualification is valued across corporate, government, and community sectors.

Why Study with ALSC?

  • Experienced facilitators with real‑world business and leadership backgrounds

  • Practical, workplace‑focused assessments

  • Supportive coaching and mentoring

  • Flexible delivery options

  • Strong industry relevance across Australia and the Asia–Pacific

  • A personalised, learner‑centred approach

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Australian Qualifications Framework

Unsure if this is the right qualification?

If you’re exploring your study options and want guidance on the best pathway for your goals, we’re here to help.

 

Contact us to discuss your experience, aspirations, and development needs — together, we’ll identify the qualification that supports your next step

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ARE YOU EXPERIENCED IN BUSINESS AND BUSINESS SKILLS?

Recognition of Prior Learning (RPL) may offer a faster, more efficient pathway to achieving this qualification.
Ask us how RPL could apply to your background.

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