Advanced Emotional Intelligence Short Course

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This course explores the deeper drivers of behaviour, strengthens emotional regulation under pressure, and equips participants to navigate challenging conversations, team dynamics, and leadership responsibilities with confidence. Advanced Emotional Intelligence builds on foundational EI skills and introduces participants to deeper, evidence‑based emotional intelligence insights using the Mayer‑Salovey‑Caruso Emotional Intelligence Test (MSCEIT). This assessment provides participants with a personalised profile of their emotional strengths and development areas, offering a powerful foundation for growth.

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Through practical scenarios, reflective activities, and facilitated discussion, participants learn how to apply emotional intelligence in complex, high‑pressure workplace situations. The course strengthens emotional regulation, interpersonal influence, and the ability to navigate challenging conversations and team dynamics with confidence and clarity.

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What the Course Covers

• Understanding the MSCEIT model and your personal EI profile

• Deepening self‑awareness through MSCEIT results and reflection

• Strengthening emotional regulation in high‑pressure situations

• Recognising and responding to emotional cues in others

• Building advanced empathy and perspective‑taking skills

• Navigating complex interpersonal dynamics and conflict

• Leading with emotional insight and behavioural flexibility

• Using emotional intelligence to influence, motivate, and support others

• Applying EI to organisational culture, wellbeing, and team performance

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Why Advanced Emotional Intelligence Matters

Professionals with advanced emotional intelligence are better able to:

• Lead with authenticity and emotional steadiness

• Build trust and psychological safety within teams

• Manage difficult conversations with clarity and respect

• Support others through change, uncertainty, and stress

• Influence outcomes through empathy and insight

• Strengthen team cohesion and workplace wellbeing

This course helps participants move beyond foundational skills into deeper, more strategic application.

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Using the MSCEIT framework, participants will examine:

• Perceiving Emotions 

• Facilitating Emotions

• Understanding Emotions

• Managing Emotions​

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The MSCEIT provides participants with:

• A scientifically validated measure of emotional intelligence

• Insight into how they perceive, use, understand, and manage emotions

• A personalised report that highlights strengths and development opportunities

• A practical foundation for targeted growth

• A shared language for discussing emotional intelligence in the workplace

Integrating the MSCEIT ensures the course is not just conceptual — it becomes deeply personalised and actionable.

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Recommendations

Participants should first complete our Emotional Intelligence Short Course before beginning this Advanced Emotional Intelligence Short Course. 

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