Australian Leadership Skills Centre

Two Day Workshop

Negotiation
Negotiation
Negotiation is a key skill for managers and leaders, and one that can make all the difference in times of change and challenge. Being able to not only negotiate but understand the 'ground' on which you are negotiating helps you to leverage the best deals for yourself and your organisation. Successful negotiation requires not only deft communication skills, but also the ability to understand the perspectives of those you are negotiating with and your key stakeholders.
This two day course covers many nuances of negotiation and stakeholder engagement that are often overlooked. This workshop examines the role of the leader in negotiation and stakeholder engagement. It is a hands on course that uses the workshop format to provide opportunities to learn, role play, and actively develop negotiation skills in a positive learning environment.
This course involves a comprehensive look at the following:
Communication for negotiation
Identifying and analysing stakeholders
Understanding the strategic environment
Understanding needs, positions and interests
Analysing issues and adopting perspectives
Exploring stakeholder engagement
Persuading others
Managing risk
Problem solving through conflict resolution and consultation
Course Overview
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Negotiation
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Duration: Two Day Workshop
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Description: A practical workshop that takes participants through the key skills involved in negotiation, including communication, strategic perspectives, planning and persuasion.
Who should attend?
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This workshop will be helpful to most staff, and in particular:
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Managers, leaders and supervisors
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HR staff
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PR and marketing staff
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Customer service
Benefits
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Participants will develop key negotiation skills through an interactive and dynamic workshop environment.
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Communication, persuasion, planning, stakeholder engagement and other skills will be put into practise through activities and role plays.
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Participants will gain key insights into negotiation and also confidence in their skills.