Accelerate your personal and professional success with emotional intelligence with this one-day course. Participants will learn how to enhance self-awareness, improve relationships, boost resilience, and make better decisions. Everyone can benefit from understanding and improving their Emotional Intelligence, and it will have a particularly positive impact on interpersonal relations and communication.  For leaders and managers, Emotional Intelligence is an essential skill that will make the job of leading, managing and influencing others a lot easier.  Emotional Intelligence is also a key aspect of many other skills, such as negotiation, interpersonal relationships, communication, customer service, and conflict management. Organisations can benefit from increased levels of morale, better relationships in the workplace, better understanding of values and alignment, and clearer and more nuanced communication. 

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Some of the topics in this short course include:

• Introduction to Emotional Intelligence

• Models of Emotional Intelligence

• Emotional Intelligence in Action