This course focuses on the practical aspects of performance, such as leading and managing individuals, fostering trust, collaborating with teams, and handling performance, conflict, and misconduct issues. In this one-day course, you will learn to develop or reassess your strategies for performance management.

Adopting a structured and comprehensive approach to managing individuals and their performance will enhance your ability to engage and guide your team. This course provides practical steps and activities designed to enhance your people management skills, including:

• Leading and managing people

• Building trust

• Leading and managing teams